M & A
Policies
The rules for using M & A Fashion and placing orders.
Welcome to M & A Fashion. These Terms & Conditions govern your access to and use of the M & A Fashion website, products, services, and online store.
By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website or place an order.
M & A Fashion is an online fashion store offering clothing and fashion products for men, women, kids, gamers, and other categories introduced from time to time.
You may use this website if you are legally capable of entering into a binding contract under applicable Indian law.
If you are below the applicable age of majority, you should use the website with the involvement and supervision of a parent or legal guardian.
By placing an order, you confirm that the information provided by you is accurate and that you are authorized to use the selected payment method.
You agree to use the website only for lawful purposes.
We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, specifications, prices, and other information displayed on the website are accurate.
All products are subject to availability. Adding an item to your cart does not guarantee that the product will remain available until checkout is completed.
If a product becomes unavailable after you place an order, we may contact you regarding the available options, including cancellation and applicable refund.
All prices displayed on the website are shown in Indian Rupees (₹), unless otherwise stated.
We make reasonable efforts to display accurate pricing. However, technical errors, typographical errors, or incorrect product information may occasionally occur.
If an obvious pricing or product information error affects an order, we may contact you before fulfilling the order. Where appropriate and permitted by law, an affected order may be cancelled and applicable payments refunded.
Applicable taxes, shipping charges, payment-related charges, or other applicable charges may be displayed during checkout.
The final amount payable will be shown before you confirm your order.
To place an order, you may be required to provide information such as:
You are responsible for ensuring that all information provided during checkout is accurate.
After successfully placing an order, you may receive an order confirmation through the contact details provided by you.
An order confirmation does not necessarily mean that the order has been dispatched.
An order may be cancelled where appropriate due to:
M & A Fashion may support payment methods including:
Available payment methods may vary depending on your location, order value, product, and other applicable conditions.
Payments made through online payment gateways are processed through third-party payment providers.
M & A Fashion will never ask you to share your UPI PIN, card PIN, CVV, banking password, or OTP through customer support.
Cash on Delivery (COD) may be available for eligible orders and locations.
For certain COD orders, M & A Fashion may require an upfront COD confirmation payment.
The exact amount payable now and the amount payable at delivery will always be displayed during checkout before you confirm your order.
Cancellation eligibility depends on the order's processing and shipping status.
You may request cancellation before the order is dispatched, subject to our Cancellation Policy.
Once an order has been dispatched, cancellation may no longer be possible through the normal cancellation process.
Orders are processed and delivered to serviceable locations. Estimated delivery timelines are provided for guidance and may vary.
Delivery may be affected by:
Tracking information may be provided after an order has been handed over to the delivery partner.
Customers are responsible for providing an accurate delivery address and being available to receive their shipment.
If delivery fails because the customer is unavailable, the address is incorrect, the shipment is refused, or the customer cannot be contacted, the courier may make additional attempts or return the shipment to us.
M & A Fashion provides an Easy Return window of 2 days, subject to the conditions described in our Return & Refund Policy.
The return period begins from the date the order is marked as delivered.
Products must generally be returned in their eligible condition, including applicable tags, packaging, accessories, and other items supplied with the product.
Certain products may not be eligible for return because of hygiene, customization, product condition, or other applicable reasons.
If you receive a damaged, defective, incorrect, or incomplete product, please contact customer support as soon as possible.
We may request photographs, videos, packaging information, order details, or other information required to investigate the issue.
After verification, an appropriate resolution may include a replacement, return, refund, or another remedy available under applicable law and our policies.
Where a refund is approved, it will generally be processed through the original payment method or another appropriate method.
The time taken for a refund to appear in your bank account, card, wallet, or other payment method may depend on the relevant payment provider or financial institution.
M & A Fashion may offer promotional codes, discounts, free shipping offers, or other promotional benefits.
Promotional benefits obtained through fraudulent or unauthorized means may be cancelled where permitted by law.
Certain website features may require you to create or use a customer account.
You are responsible for:
M & A Fashion may use OTP-based authentication for customer login, verification, checkout, or other security purposes.
OTP messages may be delivered through SMS, WhatsApp, or other supported communication channels.
Never share your OTP with another person, including anyone claiming to represent M & A Fashion.
You may receive transactional communications relating to your account or order, including:
We collect and process information required to operate our website, process orders, provide customer support, authenticate customers, process payments, arrange delivery, and maintain website security.
Information may include your name, mobile number, email address, delivery address, order information, account information, and information necessary to process transactions.
Our collection and use of personal information is described in our Privacy Policy.
M & A Fashion may use third-party service providers to operate parts of the website and fulfill orders, including payment processors, shipping providers, communication providers, hosting services, database services, and security services.
Unless otherwise stated, the M & A Fashion name, logo, website design, product photography, graphics, text, videos, product descriptions, software, and other website content are owned by or licensed to M & A Fashion.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission, except where permitted by applicable law.
Customers may be permitted to submit product reviews and feedback. Reviews should represent genuine customer experiences.
We may remove reviews that are fraudulent, abusive, unlawful, misleading, unrelated to the product, or otherwise violate our website rules.
We aim to keep the website available and functioning reliably. However, uninterrupted availability cannot always be guaranteed.
Temporary interruptions may occur because of maintenance, technical failures, hosting issues, network problems, security incidents, or circumstances beyond our reasonable control.
We take reasonable measures to protect our website, systems, and customer information. However, no internet-based service can guarantee absolute security.
Customers should keep authentication information confidential and should never share OTPs, passwords, payment PINs, or banking credentials with anyone.
We may use reasonable fraud-prevention and security measures to protect customers and M & A Fashion.
Orders may be subject to additional verification where appropriate. Transactions may be restricted or cancelled where there are reasonable grounds to suspect fraud or unauthorized activity, subject to applicable law.
M & A Fashion will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, transportation disruptions, strikes, major technical failures, or other similar events.
Nothing in these Terms & Conditions is intended to remove or restrict any consumer rights or statutory remedies available under applicable Indian law.
If you have a complaint, concern, or question regarding an order or our services, please contact us first so that we can investigate and attempt to resolve the issue.
For formal grievance-related matters, the appropriate grievance contact details will be provided by M & A Fashion in accordance with applicable requirements.
These Terms & Conditions shall be governed by the laws applicable in India.
Subject to applicable consumer-protection laws and jurisdictional requirements, disputes relating to the website or orders shall be subject to the jurisdiction of the appropriate courts or authorities having jurisdiction over the matter.
We may update these Terms & Conditions from time to time to reflect changes to our products, services, website functionality, business operations, security requirements, or applicable law.
The latest version will be published on this page with an updated "Last Updated" date.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, Cancellation Policy, Payment Options, and other policies displayed on the website, form the terms governing your use of M & A Fashion and your purchases from us.